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Digital Services Act

The Digital Services Act (DSA – Regulation (EU) 2022/2065) is an EU regulation that entered into force on 16 November 2022. This regulation aims to contribute to the proper functioning of the internal market for intermediation services by establishing harmonized rules for a safe, predictable and trustworthy online environment that fosters innovation and effectively protects the fundamental rights enshrined in the Charter, including the principle of consumer protection.

To the extent that Netlogic Lab di Alessio Pellegrini (hereinafter referred to as “Visit San Donato Val di Comino”) is a provider of intermediation services under the DSA, the following applies:

1. Contact point for Member State authorities, the Commission and the Management Board, as well as users pursuant to Articles 11 and 12 of the DSA

crossover protection
Netlogic Lab
Via Mevati 1
San Donato Val di Comino (FR)
03046, Italy

E-mail: [email protected]

You can communicate with us in Italian or English. 

2. Legal representative pursuant to art. 13 of the DSA

crossover protection
Netlogic Lab
Via Mevati 1
San Donato Val di Comino (FR)
03046, Italy

3. Transparency report pursuant to Articles 15 and 24 of the DSA

The transparency report, which must be made available annually pursuant to Article 15, paragraph 1, of the DSA and which includes the content moderations carried out during the relevant annual period, is published here once a year after its drafting.

The average number of monthly active users in the EU over the last six months, pursuant to Article 24(2) of the DSA, was significantly below the relevant threshold of 45 million users.

4. Notification and repair procedure pursuant to art. 16 of the DSA

Pursuant to Article 16 of the DSA, individuals and institutions have the right to report content they believe to be illegal on our hosting services on this site, including online platforms. If you encounter infringing, illegal, or offensive content on Visit San Donato Val di Comino's online offerings, we would appreciate your report. To do so, please fill out the form below or contact us by email at the address below, specifying "Central Reporting Office" in the subject line.

If you wish to submit such a statement, please specify the following points:

  1. a duly reasoned explanation of why the user believes that the information in question is illegal content; 
  2. a clear indication of the precise electronic location of such information, such as the exact URL address or addresses or, if necessary, other information relevant to the nature of the content and the specific nature of the service to identify infringing content; 
  3. Name and email address (except for information believed to relate to a crime of sexual abuse, sexual exploitation, child pornography, contact with children for sexual purposes, or incitement, complicity, or attempt to commit such crimes). In these or other cases, if you wish to notify us without identifying you, you can contact us by phone at +39 0776 166 6274 (in Italian or English) or at the postal address below (in all languages listed above);
  4. a statement certifying that the interested party has good faith belief in the accuracy and completeness of the information provided in the notification.

5. Internal complaints management system pursuant to art. 20 of the DSA

Visit San Donato Val di Comino may apply certain restrictions regarding the content or accounts of users of our Intermediation Services, as required by the DSA, if it believes that the information provided to users constitutes unlawful content or is inconsistent with the terms and conditions of the Platform. Visit San Donato Val di Comino may decide to: 

  1. restrict or block user content or information; 
  2. suspend or terminate, in whole or in part, the provision of our services to users; 
  3. suspend or terminate the user's account; 
  4. limit, suspend, or terminate the monetization capabilities of users' content

 

If you disagree with this decision, you can file a complaint free of charge against Visit San Donato Val di Comino's decision through our internal complaints management system. Complaints can be submitted within 6 months of receiving the contested decision by email to: [email protected]. Complaints are handled promptly, non-discriminatory, attentively, and non-arbitrarily under the supervision of qualified personnel. Once a decision is made, we will notify the complainant immediately. 

6. Possibility of extrajudicial settlement of disputes pursuant to Article 21 of the DSA

For the resolution of disputes relating to decisions made within our internal complaint management system pursuant to Art. 5, there is also the option of out-of-court dispute resolution before an authorized out-of-court dispute resolution body pursuant to Art. 21 of the DSA. Authorized out-of-court dispute resolution bodies are impartial and independent bodies, expressly authorized by EU Member States, which, thanks to their capacity and expertise, are able to examine disputes submitted to them. Visit San Donato Val di Comino will cooperate with the out-of-court dispute resolution body in accordance with legal requirements. However, Visit San Donato Val di Comino is not bound by the decisions of the out-of-court dispute resolution body.

The possibility of extrajudicial dispute resolution does not affect the right of the interested User to go to court at any time, in accordance with applicable law, to challenge the decisions. 

7. Measures and protection against abusive use pursuant to art. 23 of the DSA

Visit San Donato Val di Comino, as an online provider, suspends its services to users who frequently provide manifestly illegal content for a reasonable period of time, following prior notice. Visit San Donato Val di Comino suspends, for a reasonable period of time and upon prior notice, the handling of reports and complaints received through its reporting and resolution procedures or internal complaint management systems from individuals, entities, or complainants who frequently submit reports or complaints that appear to be unfounded. In deciding on a suspension, Visit San Donato Val di Comino promptly, carefully, and objectively assesses, on a case-by-case basis, whether the user, individual, institution, or complainant is involved in improper use, taking into account all relevant facts and circumstances emerging from the available information. These circumstances, which Visit San Donato Val di Comino takes into account in assessing potential abuse and the appropriate duration of any suspension, include at least:

  1. the absolute number of manifestly unlawful content or manifestly unfounded reports or complaints provided or filed within a given period of time;  
  2. their percentage of the total number of individual pieces of information provided or reported in a given period;  
  3. the severity of the cases of misuse, including the nature of the infringing content, and their consequences;  
  4. the intentions of the user, person, entity or complainant, to the extent that such intentions can be ascertained.